Contact eBay – Customer Service, Phone Number, Live Chat & Email Support

eBay Inc. is an American multinational e-commerce corporation based in San Jose, California. To contact eBay and their customer service department? There are different ways to contact eBay customer service department. You can reach out eBay via phone, email, live chat, contact form and social media.

Here you can find eBay Customer Service Phone number, Head Office Information, How to Contact eBay via Email, Business Hours and more information about eBay.

eBay Phone Number – 866-540-3229

Contact eBay by phone is the best and easy way. You can contact them via eBay toll free number. Use below contact numbers of eBay if you have any issue or problem with their services or products like a track an order, return for refund, cancel order, credit card, make a payment, damage item, account related query and more. The eBay customer support is open Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST.

Contact eBay Corporate Office

eBay Corporate Office Address and Phone Number

Corporate Head office address: 2145 Hamilton Ave. San Jose, CA 95125

Contact – eBay head office phone number :  (408) 376-7400

eBay Headquarters Executive Team

  • Jamie Iannone: President and Chief Executive Officer
  • Alessandro Coppo: SVP, General Manager, eBay Classifieds Group
  • Andy Cring: Interim Chief Financial Officer
  • Suzy Deering: VP, Global Chief Marketing Officer
  • Rob Hattrell: VP, United Kingdom
  • Marie Oh Huber: SVP Legal Affairs, General Counsel & Secretary
  • Wendy Jones: SVP, Global Operations
  • Jay Lee: SVP, International
  • Mazen Rawashdeh: SVP & Chief Technology Officer
  • Eben Sermon: VP, Central and Southern Europe
  • Jordan Sweetnam: SVP & General Manager, North America
  • Pete Thompson: SVP & Chief Product Officer
  • Kristin Yetto: SVP, Chief People Officer

Business Hours of eBay

Mon to Friday: 5am – 10pm
Saturday to Sunday : 6am – 6pm

eBay Holiday Hours

What time does eBay close?

Public Holidays

New Year’s Day
Memorial Day
Labor Day
Independence Day
Martin Luther King, Jr. Day
Thanksgiving Day
Christmas Day

eBay Account Information

You can see here step by step login guide, how to login in eBay account and how to create account.

How to login in to eBay Account

There are different ways to sign in in to eBay Account.

Signing in with your email or username
  • Go to eBay Sign in page.
  • Enter your email address or username.
  • Select Continue.
  • Enter your password.
  • Select Sign in.
Signing in with Google
  • Go to their Sign in page.
  • Select Continue with Google.
  • Enter the phone number or email address associated with your Google account and select Continue.
  • Enter your password and select Continue.
Login with Facebook
  • Go to eBay Sign in page.
  • Select Continue with Facebook.
  • Enter the phone number or email address associated with your Facebook account and your password.
  • Select Log In.
Signing in with Apple
  • Go to their Sign in page.
  • Select Continue with Apple.
  • Enter your Apple ID and then select the arrow.
  • Enter the password for your Apple account and then select the arrow.
  • Select Allow in the pop-up.
  • Enter the 6-digit Apple Verification code sent to your Apple device.
  • Select Trust this browser.
  • Select Continue.

Forgot Password ? Reset Password

  • If you forgot your password or User ID, please visit their login page and click on Forgot ID/Password? link.

How to Sign up for eBay account?

  • Go to the Registration page.
  • Enter your name and email address.
  • Choose a password.
  • Select Create account.

You can sign up with your Facebook account, Google and Apple.

Benefits of eBay Account

  • Buy Online
  • Sell Online
  • Track an Order
  • Make Online Payment
  • Return Order

If you are having difficulties, call the eBay Customer Service Center at 866-540-3229.

How to make a Complaint to a eBay

eBay friendly Customer Care Teams are on-hand to resolve any issue you may have and you can make a complaint through any contact method.

Simply contact them via Customer service phone number at 866-540-3229.

If you have a problem with an item you bought on eBay, you can use the Resolution Center to report it to the seller and resolve your issue. The Resolution Center is the central place to manage any issues you have with an order.

How to open a request in the Resolution Center

Here’s how to open a request:

  • Go to the Resolution Center.
  • Select the issue you need to report under Resolve a problem, or select My problem is not listed here.
  • Select Continue.
  • Then Select the order you’re having a problem with.
  • They will let the seller know there’s a problem and you can keep an eye on the progress of your request in the Resolution Center.

Different ways to contact eBay

Contact eBay Through Email

eBay does not provide the email support facility but if you have any problem or questions to contact on this number (408) 376-7400 / 866-540-3229.

eBay Live Chat Support

Live chat support is one of the best way to contact eBay Express. eBay Live chat Support is great service, you can get in touch with an agent. eBay Live chat Support is available for below task

  • Refunds and Returns
  • Suspended Account
  • Problem With an Order
  • Report a Seller
  • Fraudulent Charge
  • A different issue

eBay Social Media Support

For small issues, Try using social media to contact eBay.

eBay Twitter Support
eBay Facebook Support
Instagram Support

About eBay

eBay Inc. is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. The eBay was founded by Pierre Omidyar in 1995, and became a notable success story of the dot-com bubble.

eBay Faqs

How do I start selling on eBay?

Once you’ve registered an eBay account, you can create a listing for the item you want to sell. When you complete your listing, you’ll be asked to add an Automatic payment method which you’ll use to pay eBay fees.

When will I reveive my refund?

In most cases, the seller will issue your refund within six business days after receiving the returned item.

How do I return on eBay?

To start a return, find the item in the purchase history section of My eBay.
Select the reason for the return.
The seller is notified of your return request and will send you a return shipping label if they are paying for the return.
Next, pack the item carefully.
Tracking your return package

How do I track my eBay order?
  • Select Purchase History – opens in new window or tab.
  • Find your item in the list.
  • Select View order details.

Reference: eBay

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