Sears Customer Service, Phone Number, Email and Live Chat

Sears, is an American chain of department stores. If you have any issue with Sears and want to contact with them, there are different ways to get in touch with Sears. You can find here Sears Customer Service Phone number, Head Office Information, Business Hours and more information about Sears.

Content Overview

Sears Phone Numbers – 800-479-5899 / 1 (800) 697-3277

Current Wait: 14 Mins (7m avg)

Best Time to call: 08:15 am

Contact Sears via phone is the best and easy way, you can directly contact the Sears customer agent. Use below contact numbers of Sears if you have any issue or problem with them. Sears customer support is available Monday to Friday: 8:00 am – 8:00 pm

Sears Corporate Office

Sears Head Office Address

3333 Beverly Rd.
Hoffman Estates, IL

For any general inquiries, please contact Sears head office number : (847) 286-2500

Sears Headquarters Executive Team

  • Anindya Pal: Senior Director – Finance
  • Smita Nair Jain: Senior Divisional VP
  • Prakash Muppanna: Senior Director

Business Hours of Sears

Mon to Friday: 8:00 am – 8:00 pm
Saturday : Closed
Sunday : Closed

Sears Holiday Hours

What time does Sears close?

Public Holidays

New Year’s Day
Memorial Day
Labor Day
Independence Day
Martin Luther King, Jr. Day
Thanksgiving Day
Christmas Day

How to make a Complaint to a Sears

Sears friendly Customer Care Teams are on-hand to resolve any issue you may have and you can make a complaint through any contact method.

Simply contact them via Customer service phone number at 1 (800) 697-3277.

Visit here for How to make complaint to Sears? using different ways

Different ways to contact Sears

Sears Email Support

This is the best way to contact with them do you have any questions or problem with the service to contact this customer service email

Sears Live Chat Support

The Sears provide live chat support for directly contact to the agent or representative and tell us questions and get the answers quickly. Sears live chat support are available on working hours.

Sears Social Media Support

For small issues, Try using social media to contact Sears.

Sears Facebook Support
Sears Twitter Support
Youtube Channel of Sears
Sears Instagram

About Sears

Sears, Roebuck and Co., commonly known as Sears, is an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1893, and was reincorporated by Richard Sears and Julius Rosenwald in 1906.

Sears Faqs

How do I cancel an order?

Cancelling Shipping Orders
Click My Account to begin the cancellation process. If you can’t cancel the order, simply follow the return instructions contained with the order once it is received.

Cancelling Home Delivery Orders
Home delivered orders may be cancelled prior to your scheduled delivery date by calling Customer Service at 1.800.732.7747.

To Cancelling Store Pickup Orders
Store pickup orders may be cancelled prior to actual pickup. Call the store you selected for store pickup. For store information, use our Store Locator.

Can you still buy Sears parts?

A limited number of parts are available in local Sears Parts & Repair Centers. Sears PartsDirect has access to more than 7 million parts online and through our customer service centers.

How do I track my Sears order?

You may track an order by accessing your online account and viewing the order status and tracking information in the order history details. Also, once your order has shipped, a Shipping Confirmation email is sent to you with the name of the carrier and the tracking number.

Reference: Sears

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