Air China Complaints Number and Email Support

If you have a complaint or a question regarding the Air China, Here you can find specific information about the Air China complaint number, email & customer service. Which allows you to solve your problem or any of your questions?

Different ways to Contact Air China

Way 1: Call the Air China number 1 (800) 882-8122, if you have a complaint about a service and other related query.

Step 2: Here are the second ways to make a compliant on Air China Customer Care via email,

Ways 3: If you have failed to complaint by phone number and email, you can also complaint after through his social media account such as, Air China facebook page, Twitter, Instagram etc.

Air China complaints phone number, email and Contact form

Official website
Air China phone number 1 (800) 882-8122
Air China reservation phone number 1 (800) 882-8122
Email ID Support
Air China head office phone number (212) 371-9898
Air China corporate office address 150 E 52nd St, New York, NY 10022

Customer service hours of Air China?

Day Opening Hours Closing Hours
Monday 06:00 21:00
Tuesday 06:00 21:00
Wednesday 06:00 21:00
Thursday 06:00 21:00
Friday 06:00 21:00
Saturday 07:30 16:00
Sunday 07:30 16:00

How do I make complaint to Air China?

If you would like to make Air China complaint, please contact Air China using their Contact Us page on their official website or using below methods (Phone number and Email).  Air China provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Call on Air China Customer Care: 1 (800) 882-8122

Call on Air China Customer care number at: 1 (800) 882-8122 to get Customer service tips. This is a Air China finest customer service phone number that you can use to contact Air China. You can use this number for various tasks such as:

  • Booking
  • Travel list
  • Trip info
  • Change Flight
  • Special Request
  • Flight Inquiry

Contact information for passenger complaints:

E-mail address:

Mailing address: Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone/Fax: (+86-10) 95583 | (+86-10) 64595832

Business Hours: 24 hours a day, seven days a week

When you call or write Air China an email, please use only the Chinese and English languages.

Air China Email Support

If you are also experiencing some issue or queries with Air China services, you can seek assistance from following Air China customer support email.

Air China Email support is available You can use it to solve your general problem.

About Air China

Air China is an airlines and one of the “Big Three” airlines of the People’s Republic of China. The company flies to 43 countries (regions) and 187 cities, including 65 international, 3 regional, and 119 domestic cities. Air China began offering free Wi-Fi internet service on board its aircraft on 15 November 2011, making it the first Chinese carrier to offer this service.

Also Read: Air China Customer Service

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